Privacy Policy

At, safeguarding the confidentiality, security, and processing of your personal information is of utmost importance to us. This privacy charter aims to provide you with clear, concise, and comprehensive information about how we handle the personal data you provide or that we collect while you browse our website. Additionally, we inform you about any potential data transfers to third parties, as well as your rights and options for controlling your personal information and ensuring your privacy.


EXOTIX PERFUMERY L.L.C., a limited liability company duly organized under the laws of the United Arab Emirates, headquartered at PO Box: 7828, HASABI REAL ESTATE plot no: 646-0, Al Dhagaya, Dubai, Dubai, United Arab Emirates, acts as the data controller for personal data collected on the Website, in shops, and counters, in accordance with relevant personal data regulations, including Regulation (EU) 2016/679 on the protection of natural persons concerning the processing of personal data and the free movement of such data.


We provide this notice to elucidate our online information practices and to offer you choices regarding the collection and use of your information. As an ecommerce service, serves as a conduit for a substantial amount of sensitive and private data. Our commitment is to protect the privacy of both our merchant clients and the customers who shop at their online stores. We strictly adhere to a policy of not sharing, renting, or selling such data to anyone without your electronic consent.


Information We Collect


This notice covers all information gathered or provided on the website. When using our website, you may place product orders, submit requests, and sign up to receive materials on certain pages.


Collection of Information


At, we collect personally identifiable information from users at various points on our websites, including


When you make a purchase through our online shopping cart services or utilize other products or services, we request personally identifiable information such as your name, email address, shipping address, and financial information like credit card number and expiration date.


Use and Ownership of Information


In the event of any order processing issues, we may use this personally identifiable information to contact you. Additionally, we may contact you for other purposes. This may include sending newsletters and updates via email. It is essential to note that is the sole owner of personally identifiable information related to individuals, businesses, or entities who purchase products or services from us.


Communications for Promotion


Occasionally, we may send you information about's products, services, exclusive discounts, promotions, and news. However, we respect your privacy and offer you the option to opt out of receiving such communications. You can find the "Choice and Opt-out" section below for further details.


Service-Related Information


In rare situations, such as during temporary service maintenance, we may send you service-related announcements. These communications are not promotional in nature and cannot be unsubscribed from. However, if you do not wish to receive them, you can choose to cancel your account.


Consumer Assistance


Upon signup confirmation based on the personally identifiable information you provide, we will send you a welcome email. Additionally, we may get in touch with you to address your questions, deliver necessary services, send invoices, and manage your account. Our communication methods include phone, email, or mail.


Shopping Cart Service


Your personally identifiable data is utilized to offer shopping cart services. The cart configuration form may ask for personally identifiable information, such as your website's name, contact information for orders, technical support contacts, shipping specifications, tax regulations, and consumer checkout and payment options.


Profile for Information Storage and Maintenance


We create a "profile" of your preferences by collecting information from cookies, log files, and clear gifs. This profile is used to provide personalized promotions and marketing offers and enhance the site's content based on your personally identifiable information and purchasing history.


Address Validation


For charge validation when processing your credit card, we may use external third-party software or services to verify your address.


Disclaimer of Liability


We reserve the right to disclose your personally identifiable information if required by law or to protect our rights or comply with legal processes.




If you no longer wish to receive promotional communications, follow the instructions in each communication or contact us at


Technological Methodologies


Log Records


As with most websites, we automatically collect and store certain information in log files, including IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This data, which does not identify individual users, is used for analysis, site administration, tracking user movements, and gathering demographic information about our user base. Google Analytics may also track non-personally identifiable information about visitors using cookies, which includes visit duration, page visits, geographical location based on IP address, and other browsing behavior. We use this data to enhance our website and cater to visitors' needs.




A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our sites but do not link the information stored in cookies to any personally identifiable information you provide on our site. We utilize persistent cookies, which remain on your hard drive for an extended period. You can remove these cookies by following instructions in your Internet browser's "help" file. One of the purposes of our persistent cookies is to store the contents of shoppers' shopping carts, ensuring that if a shopper closes their browser, the cart contents will be saved for a finite period, usually 1 hour. Please note that if you reject cookies, you can still use our sites but may not benefit from certain capabilities.


Web Beacons/Web Bugs (Clear Gifs)


In our email marketing communications, our third-party advertising partner uses clear gifs (Web Beacons/Web Bugs). Clear gifs are tiny graphics with a unique identifier that function similarly to cookies. They are invisible and about the size of a period. We use them in our HTML-based emails to track which emails have been opened by recipients, enabling us to assess the effectiveness of specific communications and marketing campaigns. However, we do not link the information gathered by clear gifs to personally identifiable information about our customers.


Links to Other Websites websites may contain links to other websites not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy statements of any website that collects personally identifiable information when you leave our site. This privacy statement applies only to information gathered on this website.




Your personal information's security is of utmost importance to us. We use secure socket layer technology (SSL) to encrypt sensitive information, such as credit card numbers, when you enter it.


While we adhere to generally accepted industry standards to protect your personal information during transmission and storage, please note that no method of Internet transmission or electronic storage is entirely secure. Although we take commercially acceptable measures to protect your data, we cannot guarantee its absolute security.


Business Transitions


In the event of a business transition, such as a merger, acquisition, or sale of assets, your personally identifiable information may be transferred. If such changes in ownership occur, we will communicate this to you via email or a prominent notice on our websites.


Contact Us


If you have any questions or suggestions regarding our privacy policy, please feel free to contact us at